Bringing Communities Together
It’s time to end technology frustration in the contact centre by embracing the proven capabilities of today’s Workforce Management (WFM) solutions Don’t let technology come between you and exceptional customer service. That’s the message from Rebecca Philip at Teleopti as industry statistics reveal four in every five contact centers are frustrated by technology. Here […]
This year’s Orange Wolverhampton pop up shop proved a huge success, with visitors finding out more about the annual safeguarding campaign to end inter personal violence and being signposted to help and support. Hundreds of people called into the shop, at the Wulfrun Centre on Monday and Tuesday (25 and […]
A Dudley play centre has fought off stiff competition to scoop a top national award. The Dudley Council-run Sycamore Adventure has won the play award at the national Children and Young People Now awards. The award is provided to the service that has done the most to offer children and […]
People are being urged to shop local and support their borough high streets as part of this year’s Small Business Saturday campaign. The theme of this year’s national initiative is ‘find your local hero’ and Dudley Council will be supporting it with a social media advent calendar, celebrating local businesses. […]
Asda Great Bridge has generously donated more than 300 mince pies for this year’s civic Christmas carol concert which takes place next Saturday, 8 December at West Bromwich Town Hall. Sandwell Mayor, Councillor Dr Ann Jaron received the early Christmas present from community colleague Parv Basi and deputy store manager […]
Walsall Manor Hospital’s state-of-the-art Intensive Care Unit (ICU) has celebrated its first anniversary on (Sunday 1 December 2019). The ICU, constructed by Skanska, brought together Walsall Healthcare NHS Trust’s Intensive Therapy Unit (ITU) and the High Dependency Unit (HDU) creating an 18-bedded unit. This major development has allowed critical care […]
With the new and updated e-Niro and the all-new Soul EV arriving in 2020, Kia will have two distinctive battery electric vehicles capable of 280 miles range or more on a full charge, emitting zero tailpipe emissions. The original allocation of e-Niro models for the UK sold out within weeks […]
New data from Juniper Research, a business specialising in identifying and appraising new high growth market sectors within the digital ecosystem, has suggested that blockchain will enable $31 billion in food fraud savings globally by 2024. The research has allegedly revealed that blockchain, used with Internet of Things (IoT) sensors and […]
‘Eight pizza delivery boxes with 30% discount and a free gadget for the computer’. Hackers posing as pizza delivery carried on a successful social engineering attack on the Warsaw branch office of a well-known international corporation. In a few minutes, they hacked the IT system – effectively paralyzing the operations […]
Walsall Football Club Supporters Working Party Meeting. Held in the 1888 Lounge at the Banks’s Stadium, Monday 4th November 2019, 3pm. Present: Stefan Gamble (SG) and Daniel Mole (DM) – Walsall Football Club Neil Ravenscroft (NR) – Walsall Football Club Supporters Trust Dave Joesbury (DJ) – Independent Saddlers Supporters Association […]
