Other News

Interactive Tool Shows Number of Days It Would Take for a Footballer to Buy Your House 

Ogilvy & Sneyd have spent the last few weeks researching the wage of well-known Premier League footballer, and therefore, how long it would take them to purchase the house that you have spent so long saving and working for.  To coincide with the release of Fifa 20, Ogilvy & Sneyd have recently completed weeks worth of research into […]

Is Technology holding you back from Delivering Exceptional Customer Service? 5 Ways to Buck the Trend 

It’s time to end technology frustration in the contact centre by embracing the proven capabilities of today’s Workforce Management (WFM) solutions  Don’t let technology come between you and exceptional customer service. That’s the message from Rebecca Philip at Teleopti as industry statistics reveal four in every five contact centers are frustrated by technology. Here […]

Play centre scoops national award

A Dudley play centre has fought off stiff competition to scoop a top national award. The Dudley Council-run Sycamore Adventure has won the play award at the national Children and Young People Now awards. The award is provided to the service that has done the most to offer children and […]

Shop local on Small Business Saturday

People are being urged to shop local and support their borough high streets as part of this year’s Small Business Saturday campaign. The theme of this year’s national initiative is ‘find your local hero’ and Dudley Council will be supporting it with a social media advent calendar, celebrating local businesses. […]

Happy Birthday ICU as first year flies by

Walsall Manor Hospital’s state-of-the-art Intensive Care Unit (ICU) has celebrated its first anniversary on (Sunday 1 December 2019). The ICU, constructed by Skanska, brought together Walsall Healthcare NHS Trust’s Intensive Therapy Unit (ITU) and the High Dependency Unit (HDU) creating an 18-bedded unit. This major development has allowed critical care […]

BLOCK CHAIN COULD SAVE FOOD INDUSTRY $31 BILLION

New data from Juniper Research, a business specialising in identifying and appraising new high growth market sectors within the digital ecosystem, has suggested that blockchain will enable $31 billion in food fraud savings globally by 2024. The research has allegedly revealed that blockchain, used with Internet of Things (IoT) sensors and […]